Open to Work

Hello, I'm Brianna

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Software engineer with a B.S. in Software Engineering from Western Governors University. I build full-stack apps, Python data workflows, automation-focused dashboards, and polished front-end experiences with testing and documentation built in. I hold AWS Cloud Practitioner, CompTIA Network+, and ITIL Foundation certifications and currently support technical development at Kentish Publishing Company. Open to software engineering, data/automation, QA, help desk, technical support, and application support roles. Based in Jacksonville, FL, and willing to relocate.

JavaScript React Python Data Workflows Automation QA Testing API Testing AWS Help Desk Application Support
Brianna Brockington
0+

Years Experience

0+

Projects Built

0

Certifications

0

B.S. Graduated

Skills & Tools

A practical mix of software engineering, data workflows, testing, cloud, and cyber tools I use to build, automate, debug, document, and improve real workflows.

JavaScript
TypeScript
React
Node.js
Python
Java
Kotlin
AWS
Docker
GitHub
Postman
VS Code

Testing & QA

Manual Testing Exploratory Testing Regression Testing Smoke Testing API Testing Mobile Testing Accessibility Testing UI/UX Analysis Bug Reporting Test Case Design WCAG 2.1 AA Nielsen's Heuristics

Languages & Frameworks

JavaScript TypeScript Java Python Kotlin React 18 React Native Node.js HTML CSS SQL C# CSV / JSON

Data, Automation & Analysis

Python ETL Data Validation Data Quality Review CSV Processing JSON Reporting Mock AI Logic Automation Workflows Root Cause Analysis

Cloud, Tools & Process

AWS Cybersecurity Incident Response SOC Triage Security Operations Vulnerability Management Docker Git GitHub Postman Chrome DevTools Help Desk Support Technical Support AI Tools Prompt Engineering Jira Vite Expo Agile / Scrum CI/CD VoiceOver / TalkBack

Experience

Certified Pharmacy Technician

CenterWell Pharmacy

Dec 2025 โ€“ Apr 2026

Supported high-volume pharmacy operations within enterprise platforms while maintaining strict data accuracy, compliance, and documentation integrity. Bridged pharmacy operations and IT support โ€” documenting system defects, reproducing bugs, and escalating issues with detailed technical context.

Bug Documentation Enterprise Systems Compliance Data Accuracy

Healthcare Operations and Technology

Centene, OptumRx, Aetna

2018 โ€“ 2025

7+ years inside compliance-driven enterprise healthcare platforms. Roles involved diagnosing and documenting system defects, reproducing application errors, and collaborating cross-functionally on technical escalations. These experiences overlap directly with QA practices and gave me hands-on exposure to how large-scale systems behave under real-world conditions.

QA Adjacent Cross-functional Enterprise Systems Root Cause Analysis
Cyber Defense Portfolio

Cyber Projects

A focused project set covering alert analysis, infrastructure defense, and incident response. Each demo uses realistic mock data, tested JavaScript logic, local persistence, screenshots, and GitHub Pages deployment.

SOC Triage alert dashboard screenshot
Cyber Defense Analyst

SOC Triage

Mock SOC alert queue for reviewing suspicious activity, prioritizing severity, mapping tactics, documenting analyst notes, and moving alerts through investigation.

SOC Triage Threat Analysis Log Review
InfraShield infrastructure security dashboard screenshot
Infrastructure Support

InfraShield

Infrastructure security console for reviewing asset exposure, patch gaps, MFA coverage, encryption, backup health, endpoint posture, and remediation priorities.

Risk Scoring Patch Management Security Baselines
Incident Command incident response dashboard screenshot
Incident Responder

Incident Command

Incident response command center for coordinating phases, affected systems, response actions, evidence, stakeholder communications, recovery, and after-action reporting.

Incident Response Evidence Tracking Recovery Planning

Projects

Supporting Skill

QA Testing Lab

A compact testing portfolio showing manual QA, API testing, mobile coverage, accessibility review, defect documentation, and lightweight automation across realistic app flows.

Manual Testing

Happy paths, negative paths, edge cases, regression checks, and reusable test case sets.

Bug Reports

Clear reproduction steps, severity, priority, environment details, and triage notes.

Product Support Triage

Customer impact, workarounds, suspected owner, escalation notes, and acceptance criteria.

API Automation

Node.js smoke checks, CRUD coverage, API test plans, and results documentation.

Mobile & Accessibility

Device matrix notes, exploratory testing, WCAG checks, and usability analysis.

Manual QA API Testing Automation Accessibility Defect Triage
HelpDeskFlow IT support workspace screenshot

HelpDeskFlow

IT help desk and application support workspace with ticket filtering, SLA risk tracking, troubleshooting timelines, escalation notes, suggested resolutions, and knowledge base cards.

Help Desk Technical Support ITSM JavaScript
OpsSignal AI operations console screenshot

OpsSignal AI

Mock AI operations intelligence console with event queues, risk scoring, root-cause summaries, incident timelines, domain health, and automation playbooks.

Mock AI Operations Root Cause Analysis JavaScript
Data Pipeline Python ETL dashboard screenshot

Data Pipeline

Python ETL workflow that ingests messy order data, validates records, standardizes fields, rejects bad rows, and publishes clean CSV/JSON reports through an interactive GitHub Pages demo.

Python ETL Data Validation GitHub Pages
CleanSight data quality dashboard screenshot

CleanSight

Python data quality inspector for messy CSV files. Finds missing values, duplicates, invalid formats, inconsistent categories, and outliers, then generates cleaned exports and reports.

Python Data Quality CSV Analysis Reporting
BudgetWise personal finance dashboard screenshot

BudgetWise

Personal finance dashboard with five app views: overview, transactions, budgets, savings pots, and recurring bills. Includes local persistence, filters, budget progress, charting, and tests.

JavaScript Finance Data UI Testing
CaseTrack CRM dashboard screenshot

CaseTrack

CRM-style customer case workflow app with status lanes, case detail drawer, owner workload, SLA timing, activity history, search filters, local storage, and tests.

JavaScript CRM Workflow Mock API
CloudOps Monitor dashboard screenshot

CloudOps Monitor

Static cloud operations dashboard with service health, incident response, deployments, alert thresholds, environment switching, API-style mock responses, and tested service logic.

JavaScript Cloud Ops Backend Logic Testing
AccessFlow dashboard screenshot

AccessFlow

Mock enterprise access request app for HR/IT workflows. Includes role-based views, approvals, audit logging, request filters, metrics, CSV export, and local demo data.

JavaScript Workflow Enterprise LocalStorage
ShopNova screenshot

ShopNova

Full-stack e-commerce platform built with React 18, TypeScript, and Vite. Features a 3-step checkout flow, cart with persistence, product search, auth, and order history. Extended with a React Native mobile app for iOS and Android.

React 18 TypeScript React Native Vite
WordTap game screenshot

WordTap

Daily 5-letter word game built with vanilla JavaScript. Features custom tile evaluation, repeated-letter scoring, local stats, share text, and mobile-friendly controls.

JavaScript Game Logic Testing GitHub Pages
StreamShelf media tracker screenshot

StreamShelf

Personal media tracker with watchlist states, mood-based recommendations, search and filters, continue-watching progress, detail drawers, local storage, and tested service logic.

JavaScript Product UI LocalStorage Testing
BlossomAI screenshot

BlossomAI

Conversational AI companion built with JavaScript and the OpenAI API. Offers four personality modes (Soft, Sassy, Pro, Wise) with topic-based prompts for career, relationships, habits, and more. GitHub Pages version runs as an interface demo; the full chat API is designed for Vercel.

JavaScript Node.js OpenAI API REST APIs
Luminary app screenshot

Luminary

AI-powered study app with smart flashcards, spaced repetition, AI-powered notes, and an AI tutor chat. Built with a full-stack JavaScript architecture and deployed on GitHub Pages.

Full-Stack AI JavaScript Node.js
BB Portfolio screenshot

BB Portfolio

Designed and built from scratch using vanilla HTML, CSS, and JavaScript โ€” no frameworks. Features dark mode, scroll-triggered animations, project filtering, a fully responsive layout, and SEO optimization. Deployed on GitHub Pages.

HTML CSS JavaScript GitHub Pages

Education & Certifications

B.S. Software Engineering

Western Governors University

2026
UMA

A.S. Health Sciences

Ultimate Medical Academy

Pharmacy Technician Track

2017

Certifications

AWS

AWS Certified Cloud Practitioner

Earned
N+

CompTIA Network+

Earned
ITIL

ITIL Foundation

IT Service Management

Earned
G

Google IT Support Professional

Earned
GC

Google Cybersecurity Professional Certificate

Earned

Resume

Recruiter snapshot

Brianna Brockington - Resume

Software engineer with full-stack, Python data workflow, automation, testing, cloud, troubleshooting, documentation, technical support, and enterprise systems experience.

Software Engineering B.S. AWS Certified Network+ Certified Python + Automation QA + Support
Resume Preview
Preview of Brianna Brockington's resume

Let's Connect

Open to tech roles across software engineering, data/automation, QA, help desk, technical support, and application support. Based in Jacksonville, FL, and willing to relocate.